FPA Terms
Clear terms.
No surprises.
Here is how FPA membership, payments and cancellations work.
Membership and payment
FPA membership costs £10 per month for one pupil account. One subscription provides access for one pupil. The first £10 payment is taken when the parent or guardian deliberately subscribes, then monthly until cancellation. There is no membership trial; the Free 11+ Diagnostic remains free.
Account setup
Parents joining through the website confirm their authority and verify their email before payment. Once payment is confirmed, FPA creates the pupil account and emails its login and access code. If payment or delivery needs attention, contact us; do not pay again. Please do not put your child’s learning information in the Stripe payment form.
Invitation codes
An invitation code gives access at no charge until FPA withdraws it. No card is required, no payment is taken and it never automatically becomes paid membership.
Cancellation
To cancel, email kevin@fullpotentialacademy.co.uk. Cancellation normally takes effect at the end of the current paid period. FPA normally acknowledges and processes a cancellation request within one working day. There is no cancellation fee.
First-payment refund
FPA offers a full refund of the first membership payment when requested within 14 calendar days of the first payment. We will cancel future renewal at the same time. This promise does not restrict any statutory rights.
Failed renewal
If a renewal payment fails, FPA may keep pupil access available for a seven-day grace period while the payment is resolved. The grace period does not extend a cancelled membership.
Programme
Membership provides the FPA weekly Practice-Test and feedback programme. It does not promise a particular score, school place, admissions result, percentile or standardised outcome.
Questions or support
Contact kevin@fullpotentialacademy.co.uk.